Fees and Polices

Appointments

All consultations and procedures are on an appointment basis. Emergency cases, whether illness or accident, will be seen as promptly as possible. Reception staff must be notified of urgency. Appointments are made at 15 minute intervals. Longer consultation or procedure times are available if required, Please notify the receptionist when making your appointment. If more than one family member is to be seen by the doctor, please advise the receptionist at time of booking so an additional appointment can be booked. Emergency or longer consultations could delay your appointment. For continuity of care, patients are encouraged to make appointments with their usual GP whenever available.

Billing Policy

Private Patients

Please note that all new patients will be charged the full fee of $95 for a standard consultation on their first vist.  

• Brief Appointment: $65 (Medicare Rebate $19.60)
• Standard Appointment: $95 (Medicare Rebate $42.85)
• Long Appointment: $165 (Medicare Rebate $82.90)
• Extended Appointment: $200 (Medicare Rebate $122.15)

Bulk Billing

• Under 16:  Bulk Billed (All doctors bulk bill patients under 16 years of age, except for Dr Kylie Dunstan – see note below).
• DVA : Bulk Billed
• Please note that all new patients will be charged the full fee of $95 for a standard consultation on their first vist.  

Bulk billing under 16 years of age note: All doctors bulk bill patients under 16 years of age, except for Dr Kylie Dunstan, who bulk bills patients under 5 years of age only.

Please remember to bring your Medicare card so we can arrange your Medicare Rebate for your quickly.

Health Care Card Holders and Pensioners who have been a patient of the practice prior to the 1st of February 2025 will continue to receive a discounted private fee when they visit their regular GP.

Patients who fail to attend appointments will be charged a fee of $60 for a standard appointment or $100 for a long. Please note that Commonwealth Senior Health Care Card holders will now be billed as private patients.

Due to our ever-increasing running costs and the Medicare rebate failing to keep up with inflation, we can no longer continue to bulk bill patients. Please be aware that the Medicare threshold is reached once your out-of-pocket expenses reach approximately $720.00. You will then be entitled to 80% rebate. You will need to register with Medicare for this.