Fees and Polices

Appointments

All consultations and procedures are on an appointment basis. Emergency cases, whether illness or accident, will be seen as promptly as possible. Reception staff must be notified of urgency. Appointments are made at 15 minute intervals. Longer consultation or procedure times are available if required, Please notify the receptionist when making your appointment. If more than one family member is to be seen by the doctor, please advise the receptionist at time of booking so an additional appointment can be booked. Emergency or longer consultations could delay your appointment. For continuity of care, patients are encouraged to make appointments with their usual GP whenever available.

 

Billing Policy

Fees as of 10th July 2024

Private Patients

  • Brief Appointment: $60
  • Standard Appointment: $90
  • Long Appointment: $145
  • Extended Appointment: $190

Concession Card Holders (Pensioner and Health Care Card)

  • Brief Appointment: $40
  • Standard Appointment: $70
  • Long Appointment: $110
  • Extended Appointment: $145

Bulk Billing

  • Under 16:  Bulk Billed
  • DVA : Bulk Billed

Please note that all new patients will be charged Private Customer fees on their first visit.

Patients who fail to attend appointments will be charged a fee of $60 for a standard appointment or $100 for a long. Please note that Commonwealth Senior Health Care Card holders will now be billed as private patients.

Due to our ever-increasing running costs and the Medicare rebate failing to keep up with inflation, we can no longer continue to bulk bill patients. If you are suffering financial hardship, please speak to your GP. Please be aware that the Medicare threshold is reached once your out-of-pocket expenses reach approximately $720.00. You will then be entitled to 80% rebate. You will need to register with Medicare for this.

Prescription & referral renewals

All patients are required to have an appointment to renew prescriptions and referrals.

 

Patient recall

Patients are offered enrolment in clinical systems for specific illnesses eg diabetes, asthma. All patients will be recalled to discuss any abnormal results, however it is the responsibility of the patient to give correct and current contact details.

 

Home visits

We ask patients to make every effort to attend the surgery for consultations, however we will visit our patients at home, wherever possible, if their condition prevents them from coming to the surgery and if they live within a reasonable distance.

 

Patient feedback

Confidential and anonymous questionnaires, for patients, are supplied intermittently. If any patient of this Practice is unhappy in any area of care, we would appreciate being informed. Please express your concerns to your doctor or receptionist. An independent party is also available for complaints by contacting the Health Rights Commission on 1800 077 308.

Opening Hours

Monday to Friday: 8.30am - 5.00pm

Saturday, Sunday & Public Holidays: Closed

Contact Details

Noosa Civic Medihub, Level 1, 28 Eenie Creek Road, Noosaville Qld 4566.

Phone 07 5447 1952

Fax 07 5474 3302

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