Fees and Polices
All consultations and procedures are on an appointment basis. Emergency cases, whether illness or accident, will be seen as promptly as possible. Reception staff must be notified of urgency. Appointments are made at 15 minute intervals. Longer consultation or procedure times are available if required, Please notify the receptionist when making your appointment. If more than one family member is to be seen by the doctor, please advise the receptionist at time of booking so an additional appointment can be booked. Emergency or longer consultations could delay your appointment. For continuity of care, patients are encouraged to make appointments with their usual GP whenever available.
Fees As of 1st November 2023
- Brief Appointment: $55
- Standard Appointment: $85
- Long Appointment: $140
- Extended Appointment: $185
Concession Card Holders (Pensioner and Health Care Card)
- Brief Appointment: $35
- Standard Appointment: $65
- Long Appointment: $105
- Extended Appointment: $140
- Under 16: Bulk Billed
- DVA : Bulk Billed
Please note that all new patients will be charged Private Customer fees on their first visit.
Patients who fail to attend appointments will be charged a fee of $60 for a standard appointments or $100 for a long. Please note that Commonwealth Senior Health Care Card holders will now be billed as private patients.
Due to our ever increasing running costs and the medicare rebate failing to keep up with inflation, we can no longer continue to bulk bill patients. If you are suffering financial hardship, please speak to your GP. Please be aware that the medicare threshold is reached once your out of pocket expenses reach approximately $720.00. You will then be entitled to 80% rebate. You will need to register with medicare for this.
Prescription & referral renewals
All patients are required to have an appointment to renew prescriptions and referrals.
Patients are offered enrolment in clinical systems for specific illnesses eg diabetes, asthma. All patients will be recalled to discuss any abnormal results, however it is the responsibility of the patient to give correct and current contact details.
We ask patients to make every effort to attend the surgery for consultations, however we will visit our patients at home, wherever possible, if their condition prevents them from coming to the surgery and if they live within a reasonable distance.
Confidential and anonymous questionnaires, for patients, are supplied intermittently. If any patient of this Practice is unhappy in any area of care, we would appreciate being informed. Please express your concerns to your doctor or receptionist. An independent party is also available for complaints by contacting the Health Rights Commission on 1800 077 308.